FAQ

Use a soft cloth and avoid any care products that may alter the finish of your handbag. Avoid using any heat sources on the bag. Do not wash in a machine, tumble dry, or bleach. Do not dry clean. When not in use, store your bag in its original dust bag away from moisture and variations of heat or cold.

We have a 7-day return policy, which means you have 7 days after receiving your item to request a return.

To be eligible for a return, your item must be in the same condition that you received it, unworn or unused, with tags, and in its original packaging. You’ll also need the receipt or proof of purchase.

Click here to learn more about our return & refund policy.

By using and accessing any of the Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree to this Privacy Policy, please do not use or access any of the Services.

Click here to read our Privacy Policy.

We consistently seek innovative ways to enhance our eco-friendly practices, explore alternative materials, and contribute positively to the well-being of our planet.

Click here to learn more about our ethical & sustainable commitments.